Confidentiality & Privacy Policy The law protects the relationship between a client and their mental health provider. Client information cannot be disclosed without written permission, also known as a 'Release of Information'.
Exceptions include:
Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person(s), we must notify the police and inform the intended victim, as required by law (Tarasoff exception).
If a client intends to harm himself/herself/themself, we will make every effort to enlist their cooperation in ensuring their safety. If they are unable to cooperate due to current mental state, we will take further measures without their permission (some examples may include: reaching out to emergency contact, calling for a wellness check, contacting emergency responders). These measures are provided to us by law in order to ensure their safety.
Good Faith Estimate* A Good Faith Estimate (GFE) is an estimate of the total expected costs of non-emergency healthcare items or services.
GFEs intend to offer predictability & transparency in how much clients will be charged for healthcare services prior to their appointment.
GFEs include all regularly scheduled appointments (i.e. therapy sessions).
A GFE does not include no-shows, late cancellations, or other services related to crisis care, which by definition are unexpected and cannot be predicted for the purpose of compiling a Good Faith Estimate in advance.
GFEs may also include consultations with client collateral contacts, fees related to paperwork requests, and other legal and administrative fees related to client care, when such items are scheduled in advance.
*Self-pay clients should expect a detailed conversation with their therapist regarding financial expectations and agreements.
